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Tech Data offers pre-delivery inspection (PDI) service on HP printers and scanners

United Kingdom: broadliner Tech Data is now offering pre-delivery inspection (PDI) service on HP Inc. printers and scanners, making it easier for resellers to provide a higher level of service to customers. The service ensures that devices are ready to run on delivery and can match up to the high expectations customers will have of their supplier of HP devices.

Stephen Martin, Print Business Unit Manager at Tech Data, said: "the new PDI on HP printers and scanners is fast, cost-effective, and allows resellers to deliver the best possible customer experience. Peripheral devices are expected to work out-of-the box, and while that's certainly what you’d always expect with HP, being able to make sure that everything is properly set-up and ready to go is a great way to add value for customers and avoid wasted time and hassle."

The Tech Data PDI service includes:

  • Unboxing
  • Installation of cartridges
  • Initialisation/calibration
  • Set up of data/time/location
  • Set up of paper tray
  • Test AD/scanner assembly (MFP only)
  • Run test print / assess print quality
  • Repackage
  • Box itinerary check

The service is available on HP LaserJet and PageWide models from only €22 per unit. There are also options for special delivery, unpacking and connection, installation, disposal of packaging and machine demonstration, if required. Additional trays and stackers can be fitted, software installed, firmware updated and asset tags added, as required.