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News

Ingram poised to further streamline EMEA back-office functions
2017-09-04

American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.

"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."

In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).

ITWORX signs partnership with Ingram Micro
2017-08-25

In a step to reinforce its global reach, IT service provider ITWORX announced its partnership with Ingram Micro Global as an official worldwide distributor of "ITWORX HUB", the Office 365 digital workplace for Microsoft Office 365 customers looking to foster employee engagement and boost productivity. Through this agreement, ITWORX brings its renowned Microsoft-powered SaaS productivity platform "ITWORX HUB" closer to all Office 365 customers worldwide. ITWORX HUB provides businesses with an intuitive, smart and personalized solution that serves as a one-stop shop for all corporate applications, boosting teamwork and collaboration anytime, anywhere and on any device.

Commenting on the partnership, Hafez Hamdy, CEO of ITWORX, said: "ITWORX HUB brings the power of the Microsoft Cloud to the fingertips of employees in an intuitive and engaging experience that they can access at work, home, or out in the field. We’re excited about our partnership with Ingram Micro, which aims at strengthening and expanding ITWORX HUB impact and global reach."

By extending the capabilities of Office 365, ITWORX HUB empowers employees to stay productive and engaged at all time by gathering all their needs in one tool. With intelligent features that boost productivity, ITWORX HUB makes employees' daily tasks just one click away; from getting to know company news to submitting vacation requests, reviewing subordinates' work, collaborating across-functions on corporate projects, issuing invoices to customers, or simply booking meeting rooms. Additionally, ITWORX HUB's intuitive, modern and friendly design makes communicating with team mates and accessing corporate resources an enjoyable and engaging experience for all employees, while Workspaces & Groups enable chat-like exchanges and ensures team resources such as documents, project plans, and performance dashboards are kept in one place. With its vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro's partnership with ITWORX will offer Ingram's web of partners around the world (in the EMEA, through its offices in Austria, Belgium, Egypt, France, Germany, Hungary, Italy, Lebanon, Morocco, the Netherlands, Norway, Oman, Pakistan, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, the United Arab Emirates and the United Kingdom) a unique software that brings an added value to their customers.

GFI Software and Ingram Micro sign distribution agreement
2017-07-24

META: GFI Software, a provider of security and communication software, has signed a distribution agreement with broadliner Ingram Micro in the META (Middle East, Turkey and Africa) region.

Building on its existing relationship with GFI Software in Turkey and Australia, this new agreement will allow Ingram Micro to distribute GFI's complete range of IT solutions to channel partners in Afghanistan, Algeria, Bahrain, Egypt, Iraq, Jordan, Lebanon, Libya, Kuwait, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, Tunisia, the United Arab Emirates and Yemen.

"We already have a very good cooperation with Ingram Micro on a global level, and with great pleasure we can announce today that we're expanding this partnership to 17 new countries. This agreement will provide GFI with presence in all major countries in the MEA region and access to a wide partner network of over 10,000 new resellers", explained Thomas Witting, VP Global Distribution Sales at GFI Software.

"As a leading global IT distributor, we're always seeking ways to enhance our portfolio and create valuable partnerships with software vendors", said Dr. Ali Baghdadi, Senior VP and Chief Executive at Ingram Micro for the META region, and added: "We are pleased to expand our agreement with GFI Software to these new markets and further empower our partners to offer quality security and communication software solutions to their end-customers."

Ingram Micro named global Symantec distribution partner
2017-06-19

Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.

Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.

"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."

Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."

Parallels and Ingram Micro announce distribution agreement
2017-05-26

META: Parallels has signed a distribution agreement with broadliner Ingram Micro making Ingram Micro the authorized distributor for Parallels Remote Application Server (RAS) for the Middle East, Turkey and Africa (META) region through Ingram Micro's offices in Egypt, Lebanon, Morocco, Oman, Saudi Arabia, South Africa, Turkey and the United Arab Emirates. Parallels RAS is one of the fastest growing, most cost-effective and easy-to-use application and desktop delivery solutions available on the market. Recent innovations to this product have made Parallels a leader in the field, according to the IDC MarketScape Report 2016. Parallels has a long history with Ingram Micro, and is looking forward to leveraging Ingram Micro's expertise and resources in the Middle East, Turkey and Africa to help extend Parallels RAS' continued success in the region. "We are ready to take our growth in the META region to the next level with Ingram Micro, a company that has extensive expertise and experience in this region", said Simonetta Mercieca, Senior Director of Sales EMEA at Parallels. "Through this partnership, we firmly believe that Parallels Remote Application Server can keep growing in success, especially since it will provide local businesses the opportunity to improve their performance by establishing BYOD, CYOD and distance working policies."

Parallels leadership is confident that the Ingram Micro partnership and the inclusion of Parallels RAS on the Azure Marketplace will enable the company to meet the diverse needs of businesses in the region whilst helping their partners grow with their private, hybrid and public cloud implementations. "I am delighted to have reached an agreement with Parallels to distribute its Remote Application Server and desktop delivery solution across the Middle East, Turkey and Africa", said Ali Baghdadi, senior vice president and chief executive of Ingram Micro META. "These products offer our partners a great complement to solutions from Microsoft. With our complementary offering, enterprise customers will have the ability to securely access their applications and data from any device, anywhere."

 

Ingram Micro North Africa - division valeur
Address

Ingram Micro North Africa - division valeur
Lot. 33 - La Colline 2
Immeuble les Alizés - Bureau 302 - Sidi Maârouf
MA-20100 Casablanca
Morocco
Phone : +212 (0)5 22 78 61 71
Fax : +212 (0)5 22 78 62 46
Website : http://www.ingrammicro.com
E-mail : fouad.amrani@ingrammicro.com

Team

General manager : Mr Fouad Amrani (*** ****** ********* ** ****)
CFO : Mr Omar Damou (*** ****** ********* ** **)
Marketing director : Miss Nouha Doudouh (*** ****** ********* ** *****)
Logistics director : Mr Smail El Kadem (*** ****** ********* ** *****)

Information

Creation year : 2015
Registre du commerce : 324563
VAT number : 15244825
Annual turnover
2018 : 28,00 M€
Active resellers : 50
Indirect turnover : 100%
Export : Algeria, Tunisia
VAD : Networks, security, storage
Main brands : Juniper Networks, Lenovo, Microsoft, NetApp, Oracle
Clients : Associations, consultants, corporate resellers, dealers, installers, IT consulting and service providers, service providers, specialized resellers, systems integrators, telecom operators, VAR
Employees : 15 people

Products

Accessories
19" accessories, bays and racks
APC by Schneider Electric, Dell EMC, Oracle (Pillar Data Systems)
Batteries for others kind of materials
APC by Schneider Electric
Batteries for portable PCs
APC by Schneider Electric
Battery chargers
APC by Schneider Electric
Cooling units
APC by Schneider Electric
Projector screens
3M

Cabling and connectivity
Antennas and cables
Juniper Networks, Linksys
Fibre channel/SAN cables and connectivity
Dell EMC, Oracle
KVM
APC by Schneider Electric
Optical cables and connectivity
Dell EMC, Oracle
Power cables and connectivity
APC by Schneider Electric
SCSI cables and connectivity
Dell EMC, Oracle

Computers
Midrange
Oracle
Other servers
Dell EMC, Dell EMC CPSD, Lenovo, NetApp (Flexpod), Oracle
Passive terminals
Oracle
PCs
Fujitsu Technology Solutions
Risc servers
Oracle
Risc workstations
Oracle
X86 servers (32 and 64 bits)
Fujitsu Technology Solutions, Lenovo, Oracle
X86 workstations (32 and 64 bits)
Fujitsu Technology Solutions, Oracle

EDM (Electronic Document Management)
EDM archiving software
Dell EMC, IBM Software, Veritas Technologies
EDM capture software
Dell EMC, IBM Software, Nuance
EDM exportation software
Dell EMC, IBM Software
EDM storage hardware
Dell EMC
EDM workflow software
Dell EMC, IBM Software, Veritas Technologies

Electric protection
Electric protection accessories
APC by Schneider Electric
Line-interactive UPS
APC by Schneider Electric
Off-line UPS
APC by Schneider Electric
On-line UPS
APC by Schneider Electric
Surge protectors
APC by Schneider Electric
UPS management software
APC by Schneider Electric
UPS network adapters
APC by Schneider Electric

Home entertainment and consumer electronics
Home portable projectors (from 3 to 6 kg)
3M
Home ultra-portable projectors (less than 3 kg)
3M

Memory
Packaged specific memories
Oracle

Networks
Acceleration hardware and software
Dell EMC, GFI Software (Exinda Networks), Juniper Networks
Analog modems
Linksys
Audio and video servers
Linksys
Bandwidth management
Dell EMC, GFI Software, GFI Software (Exinda Networks), GFI Software (Kerio Technologies), Juniper Networks, Stormshield
Bridges, gateways and routers
CradlePoint, Juniper Networks, Linksys, Oracle Communications
Cache servers
Juniper Networks, NetApp
DSL modems
Linksys
Emulation and virtualization software
Microsoft, NetApp, Oracle, Oracle (Xsigo), Parallels, Parallels (2X Software), Veritas Technologies
Fax servers
GFI Software
High availability
Dell EMC, Juniper Networks, Oracle, Stormshield, Veritas Technologies
IP cameras
APC by Schneider Electric, Linksys
Load balancing
Juniper Networks, Oracle, Parallels (2X Software), Veritas Technologies
Management and supervision software and hardware
Acronis, Dell EMC, FireEye, FireEye (Mandiant), GFI Software, IBM Software, IBM Software (Tivoli), Juniper Networks, Microsoft, Oracle, Oracle Communications, Stormshield, Veritas Technologies
Network adapters
Juniper Networks, Oracle
Peripherals servers
Linksys
Powerline communications
Linksys
Print servers
Linksys
QoS
Dell EMC, GFI Software (Exinda Networks), IBM Software (Tivoli), Juniper Networks, NetApp, Oracle Communications, Stormshield
Remote access servers
Microsoft, Stormshield
Switches
Juniper Networks, Linksys
Wireless access points
Juniper Networks, Linksys, Veritas Technologies
Wireless network adapters
Juniper Networks, Linksys

Peripherals
Bluetooth adapters
Linksys
Keyboards
Lenovo
LCD monitors
Lenovo
Mice, trackpads and trackpoints
Lenovo

Professional video
Fixed projectors (more than 6 kg)
3M
High performance projectors (more than 5000 lumens)
3M
Interactive boards
3M
Professional LCD screens (tunerless)
3M

Security
Antispam
Bitdefender, Juniper Networks, Microsoft, Stormshield
Antispyware
Bitdefender, Juniper Networks, Microsoft, Stormshield
Antivirus
Bitdefender, Juniper Networks, Microsoft, Oracle, Stormshield
Authentication
IBM Software, Juniper Networks, Microsoft, Oracle, Oracle (Passlogix), Stormshield
Biometry
Microsoft
Content filtering
Bitdefender, FireEye (Mandiant), Juniper Networks, Microsoft, PhishMe, Stormshield
Encryption
Juniper Networks, Stormshield
Fire detection
APC by Schneider Electric
Firewalls
Bitdefender, GFI Software (Kerio Technologies), Juniper Networks, Linksys, Microsoft, Stormshield
Intrusion protection
Bitdefender, FireEye (Mandiant), GFI Software, IBM Software, Juniper Networks, Microsoft, Stormshield
Log analysis
Stormshield
Physical access control
GFI Software
Secure mail
GFI Software, GFI Software (Kerio Technologies), IBM Software, Juniper Networks, Microsoft, Oracle, Stormshield
Security appliances (UTM)
Dell EMC, FireEye, GFI Software, GFI Software (Kerio Technologies), Juniper Networks, NetApp, Stormshield
Traffic management
GFI Software, GFI Software (Exinda Networks), IBM Software, Juniper Networks, Microsoft, Stormshield
Traffic monitoring
Bitdefender, FireEye, GFI Software (Exinda Networks), GFI Software (Kerio Technologies), Microsoft, Nuix, Stormshield
Video security solutions
Linksys
Virtual Private Networks
Bitdefender, GFI Software (Kerio Technologies), Juniper Networks, Linksys, Microsoft, Stormshield
Vulnerability management
GFI Software, Juniper Networks, Stormshield

Services
Added value
APC by Schneider Electric, Dell EMC, IBM Software, IBM Software (Lotus), Juniper Networks, Linksys, Microsoft, NetApp, Oracle, Stormshield
ASP and xAAS
BitTitan, Dell EMC, GFI Software (Kerio Technologies), IBM Software, ITWORX, Microsoft, NetApp, Oracle, Parallels (2X Software), SkyKick, Veritas Technologies
Financing solutions
Dell EMC, IBM Software, Oracle
Hosting
GFI Software (Kerio Technologies)
Infrastructure outsourcing
Microsoft, Veritas Technologies
Mail
Dell EMC, GFI Software (Kerio Technologies), IBM Software, Microsoft
Offsite and online backup
Acronis, Dell EMC, Dropbox, IBM Software, IBM Software (Tivoli), Oracle, Veritas Technologies
Security as a Service
Bitdefender, GFI Software (Kerio Technologies), IBM Software, Juniper Networks, Stormshield
Training
Acronis, Bitdefender, Dell EMC, GFI Software, GFI Software (Kerio Technologies), IBM Software, IBM Software (Informix), IBM Software (Lotus), IBM Software (Rational), IBM Software (Tivoli), Juniper Networks, Microsoft, NetApp, Netapp (Engenio), Oracle, Oracle (Greenbytes), Oracle (MySQL), Oracle (Pillar Data Systems), Parallels, Parallels (2X Software), Stormshield
Warranty extensions
APC by Schneider Electric, Dell EMC, FireEye, Juniper Networks, Microsoft, NetApp, Oracle, Stormshield, Veritas Technologies

Software
Access infrastructure solutions
IBM Software, Microsoft, Oracle, Parallels (2X Software)
Application servers
IBM Software, Microsoft, Oracle, Parallels (2X Software)
Business and finance software
IBM Software, Oracle
CAD software
IBM Software
Clustering software
IBM Software, Microsoft, Oracle, Veritas Technologies
Communication software
GFI Software, IBM Software, Nuance, Oracle, Veritas Technologies
DBMS and associated tools
IBM Software, IBM Software (Candle), IBM Software (Informix), Oracle, Oracle (MySQL), Oracle (Secerno)
Electronic commerce software
IBM Software, Oracle
Fonts
IBM Software
Graphics software
Nuance
Knowledge management software
Dell EMC, IBM Software, Oracle
Mail and groupware software
GFI Software (Kerio Technologies), IBM Software, Microsoft, Oracle
Management software
Acronis, Dell EMC, GFI Software, IBM Software, Juniper Networks, Microsoft, Nexthink, Oracle, Parallels (2X Software), Veritas Technologies, Veritas Technologies (Altiris)
Office application software
IBM Software, IBM Software (Lotus), Nuance, Oracle
Operating systems
IBM Software, Microsoft, Oracle
Other types of software
IBM Software, Oracle, Veritas Technologies
Programming software
IBM Software, IBM Software (Informix), IBM Software (Rational), Oracle
Test tools
IBM Software, IBM Software (Lotus), IBM Software (Rational), Oracle
Translation software
IBM Software, Nuance
Utility software
Acronis, IBM Software, Nuance, Oracle
Voice recognition software
IBM Software, Nuance
Web servers
GFI Software (Kerio Technologies), IBM Software, Microsoft, Oracle, Shortpoint
Web services
IBM Software, Microsoft, Oracle

Storage
Backup software
Acronis, Dell EMC, Fujitsu Technology Solutions, GFI Software, IBM Software, IBM Software (Tivoli), Lenovo, Oracle, Veritas Technologies
Data management software
Acronis, Dell EMC, Fujitsu Technology Solutions, GFI Software, IBM Software, IBM Software (Tivoli), Microsoft, NetApp, Oracle, Oracle (Pillar Data Systems), Veritas Technologies
Fibre Channel controllers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Oracle
Fibre Channel hubs
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Oracle
ISCSI servers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Oracle, Oracle (Pillar Data Systems)
Libraries
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Oracle
NAS servers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, NetApp (Flexpod), Oracle, Oracle (Pillar Data Systems)
Other storage hardware
Dell EMC, NetApp, NetApp (Flexpod), Oracle, Oracle (Pillar Data Systems), Veritas Technologies
Packaged CD readers, juke-boxes and writers
Oracle
Raid controllers
Dell EMC, Fujitsu Technology Solutions, Lenovo, Oracle
Raid servers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Oracle, Oracle (Pillar Data Systems)
Removable storage
Fujitsu Technology Solutions, Oracle
S-ATA controllers
Dell EMC, Fujitsu Technology Solutions, Lenovo, Oracle
S-ATA harddisks
Fujitsu Technology Solutions
SAN controllers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Netapp (Engenio), Oracle
SAN hubs and switches
Dell EMC, Fujitsu Technology Solutions, Juniper Networks, Lenovo, NetApp, Oracle, Oracle (Xsigo)
SAN servers
Dell EMC, Fujitsu Technology Solutions, Lenovo, NetApp, Netapp (Engenio), Oracle, Oracle (Pillar Data Systems)
SCSI and SAS controllers
Dell EMC, Fujitsu Technology Solutions, Lenovo, Oracle
SCSI and SAS harddisks
Dell EMC, Fujitsu Technology Solutions, NetApp, Oracle
SSD
Oracle (Greenbytes)
Streamers
Dell EMC, Fujitsu Technology Solutions, Lenovo, Oracle
Tape drives
Fujitsu Technology Solutions, Lenovo, Oracle
USB and/or Firewire CD/DVD/Blu Ray readers and writers
Oracle
USB harddisks
Fujitsu Technology Solutions
USB keys
Fujitsu Technology Solutions

Supplies
Cleaning products and supplies
Oracle
Tapes
Dell EMC, Oracle

Telecommunications (IP)
Phone and voice-over-IP
Juniper Networks, Linksys, Microsoft

Thin computing
Thin client accessories
Oracle
Thin client software
Juniper Networks, Oracle, Parallels (2X Software), Veritas Technologies, Veritas Technologies (Altiris)
Thin clients
Oracle


Services

Value added services
After-sale consulting, after-sale service, co-marketing funds, demos, e-mailing, lead generation, newsletters, pre-sale consulting, sales help, training centre
Financial services
Financing solutions