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Ingram poised to further streamline EMEA back-office functions
2017-09-04

American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.

"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."

In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).

GFI Software and Ingram Micro sign distribution agreement
2017-07-24

META: GFI Software, a provider of security and communication software, has signed a distribution agreement with broadliner Ingram Micro in the META (Middle East, Turkey and Africa) region.

Building on its existing relationship with GFI Software in Turkey and Australia, this new agreement will allow Ingram Micro to distribute GFI's complete range of IT solutions to channel partners in Afghanistan, Algeria, Bahrain, Egypt, Iraq, Jordan, Lebanon, Libya, Kuwait, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, Tunisia, the United Arab Emirates and Yemen.

"We already have a very good cooperation with Ingram Micro on a global level, and with great pleasure we can announce today that we're expanding this partnership to 17 new countries. This agreement will provide GFI with presence in all major countries in the MEA region and access to a wide partner network of over 10,000 new resellers", explained Thomas Witting, VP Global Distribution Sales at GFI Software.

"As a leading global IT distributor, we're always seeking ways to enhance our portfolio and create valuable partnerships with software vendors", said Dr. Ali Baghdadi, Senior VP and Chief Executive at Ingram Micro for the META region, and added: "We are pleased to expand our agreement with GFI Software to these new markets and further empower our partners to offer quality security and communication software solutions to their end-customers."

Ingram Micro named global Symantec distribution partner
2017-06-19

Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.

Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.

"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."

Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."

Mark Chlebek to Head Pan-EMEA Ingram Micro Division
2017-04-25

Broadliner Ingram Micro has unveiled a change of leadership in its pan-EMEA division. Mark Chlebek replaces Robert Beck as executive director of this division, managing relationships with pan-EMEA vendor partners. Beck will "gradually withdraw from the day-to-day business", before ending his 25 year career with the distributor. A 20-year company veteran, having joined Ingram in 1997, Chlebek takes responsibility for "purchasing and business management" for regional vendor partners managed by the distributor on a centralised basis. As part of the EMEA senior management team he reports to global group president of EMEA Mark Snider. "I'm excited to have Mark Chlebek coming into this strategic role. Mark brings with him years of EMEA-wide experience driving innovation and growth for our business. I am looking forward to working with him in his new capacity", Snider says. "I'd like to take this opportunity to thank Robert Beck for his many years of service and dedication to Ingram Micro. I'd also like to thank him for volunteering to help with a smooth transition, ensuring Ingram Micro business will continue without interruption to our vendor and customer partners." Chlebek is but one recent promotion in Ingram management. In February the distributor appointed Jacek Murawski as VP of EMEA vender engagement, with Günter Schiessl and Jordi Muñoz reporting into him in roles overseeing the management of partnerships with volume and value vendors respectively.

PhishMe and Ingram Micro announce strategic channel alliance
2017-04-21

PhishMe, a provider of human phishing defense solutions, and broadliner Ingram Micro have unveiled a new strategic channel alliance. As a premier distributor, Ingram Micro will help to accelerate the rapid growth that PhishMe has achieved across META (Middle East, Turkey and Africa). Ingram Micro is one of the largest technology distributors in the META region, with offices in Egypt, Lebanon, Morocco, Oman, Saudi Arabia, Turkey and the United Arab Emirates. Its deep expertise in reselling a wide array of technology solutions and the recent launch in META of the Cyber Security Business Unit offering value added services, enables business partners such as PhishMe to operate efficiently and successfully in the markets they serve. The strategic alliance will benefit customers across the region, with PhishMe's human intelligence-driven anti-phishing solutions augmenting Ingram Micro's comprehensive technology portfolio. Together, PhishMe and Ingram Micro will help to protect organisations from today's advanced security threats.

"We are delighted to team with Phishme and to add to the portfolio of products and services we offer to our partners", said Ali Baghdadi, senior vice president and chief executive of Ingram Micro's META region. "The addition of Phishme is expected to help our partners and customers enhance the range of security solutions they can provide to enterprises throughout the META region."

Marc Kassis, director of cyber security Ingram Micro META region, added: "Our goal is to continually enhance the value proposition to our business partners with a dedicated range of services and relevant vendor solutions. With the addition of Phishme to our offerings, we are further solidifying Ingram Micro’s position as a leading value added distributor of Cyber Security solutions."

PhishMe’s phishing incident response platform and phishing threat intelligence enables Security Operations Centre and Incident Response teams to respond faster to real threats – decreasing the risk of data breaches. Its intelligence-driven solutions empower employees to be an active line of defense and source of attack intelligence by enabling them to identify, report, and mitigate spear phishing, malware, and drive-by threats. The company has received a range of respected industry awards over the course of 2016, and recently announced record year-on-year growth.

"Collaboration with industry leading IT and security companies such as Ingram Micro extends our reach to a greater number of customers facing an unprecedented increase in frequency and damage caused by cyberattacks", explained Jim Hansen, Chief Operating Officer for PhishMe. "PhishMe is the only security company that provides a comprehensive and scalable human phishing defense solution. In partnership with Ingram Micro, we are giving organizations across the META region the security solutions and intelligence they need to proactively detect and quickly respond to cyber attacks."

 

Ingram Micro Türkiye A.Ş.
Address

Ingram Micro Türkiye A.Ş.
Bayıldım Cad. Vanilya Sok.No:2 D:3
Maçka
TR-34357 Beşiktaş - İstanbul
Turkey
Phone : +90 (0)212 259 00 64
Fax : +90 (0)212 259 00 94
Website : http://tr.ingrammicro.com

Team

General manager : Mrs Hülya Erkmen (*** ****** ********* ** *)
CFO : Mrs Selva Tuna (*** ****** ********* **)
Product manager : Mr Emel Can (*** ****** ********* )
Product manager : Mr Onur Demirel (*** ****** ********* ** *)
Product manager : Mr Aliye Cevrem İnce (*** ****** ********* ** *****)

Information

Creation year : 2002
Ticaret Sicil Memurluğu ve Numarası : 507120-454702
Indirect turnover : 100%
National/regional/export split : 100/0/0
VAD : Computers, networks, security
Main brands : APC by Schneider Electric, Aruba Networks a HPE Company, McAfee, Oracle, Symantec Enterprise Security
Clients : Associations, consultants, corporate resellers, dealers, IT consulting and service providers, specialized resellers, systems integrators, VAR